With technology from Cinex, you can broadcast alert and warning messages to hundreds of thousands of households warning of potential catastrophic disasters, including severe weather warnings. Businesses, organizations and emergency response teams can be notified quickly whenever a disaster hits an area. Pre-recorded warning messages can be played giving households travel warnings advising them where to seek shelter or providing other safety instructions. You can send a broadcast alert warning to specific neighborhoods or communities in the event of a wildfire or severe weather warnings. Community alarms can be directed to operators that are standing by to handle special individual emergencies. Messages can also be broadcast seeking volunteers or special assistance from emergency personnel. For more details on this emergency notification and alert broadcasting phone service, visit our 911 Broadcast webpage.

Communities can be notified of other situations such as power or utility outages. Remote communities have used this technology to warn residents when the forest service planned a controlled burn, preventing a rash of 911 and emergency calls by concerned citizens. Other applications include warning residents when there is a toxic chemical spill or other dangerous environmental disaster.

For a further description of emergency dialer technology, read some of our Emergency Alert Broadcasting Dialer options.

Warning and Alert Applications

Types of Emergency Auto Dialer Campaigns

Simple Emergency Alerts - This is a basic call where the phone system dials from a list and plays one standard message either to an individual, or to an individual and an answering machine. No person or agent is required to talk with the contacted party who in turn simply listens to the message. This technique could be useful when you wish to simply provide information or announce an event, provide a reminder, or request an action from the contacted individual.

Custom Emergency Notification Messages - This is similar to the Simple Voice Broadcasting but the phone system plays a customized message based upon the number dialed. Unique items of information can be inserted into a standard message. Likewise the entire message could be unique for each number or based upon demographic items in the call list database. The message itself could be stored in the database. This technique could be useful when you wish to perform targeted marketing or if you want to provide custom reminders with names, addresses, amounts, dates or times included in the message.

Emergency Announcements with Touch phone Response - This method expands the prior call technique by playing a message that gives the contacted individual options from which to select. Using touch phone responses such as "Press 1 for...", the choices could include obtaining additional information, leaving a voice message, or terminating the call. A different message can be left on an answering machine or the answering machine could be ignored completely. Although more complex than the prior call types, this form of call broadcast dialing does not require that emergency staff members be available to handle calls.

Emergency Dialing and Call Transfer - This is similar to the prior call technique but with the option to transfer the call to a third party. Again, using touch phone responses the contacted individual can request that the call be transferred to an outside agent. The phone system dials another number and when contact is made with the third party or different phone system, the call is transferred. This is effective when the transfer party or organization is remote or not directly connected with your phone system and center.

Cinex can provide any type of calling program required by your organization and can even blend several different types to determine what works best in your specific emergency broadcast program. Contact Cinex today and let us show you how we can tailor our Voice Broadcasting system to meet your requirements, whether performed at our call center or yours.