Cinex can help you provide better service and satisfy the transportation information requests from your customers. Our 800 number answering services can give your customers 24 hour access to bus schedules, airline arrivals, freight restrictions, and specific tracking of goods shipped by air, sea, and ground. This service can help you cut costs and frees your customer service agents to handle more complex calls and service.

Outbound calling campaigns can be automatically launched to inform clients of shipment dates and changes in travel schedules. Our phone service can leave recorded messages on answering machines or play messages to individuals. Callers and called individuals can be given direct access to your service and information departments by simply pressing a touch phone key. Personalized information from your custom database (such as name, scheduled arrival and departure date and time) can be included in calls. Calls can be routed to a remote company representative or to a group of service agents. Multiple message campaigns can be performed at the same time, each with its own set of business rules. Our call announcement system can conform to your specific requirements.

Transportation Applications