With our advanced phone answering service, communications within your marketing organization and with your customers, distributors, and affiliates can become more streamlined and effective. Our 800 number service can provide ready access to any information you choose to disseminate with a 24 by 7 availability. Customers can call and obtain product and pricing information as well as product shipment and delivery dates and times. Distributors can place orders, obtain new product information, and communicate competitive information at the touch of a phone key. Satisfaction surveys can be automated such that customers and distributors alike can give you feedback on your products and marketing programs.

Outbound calling campaigns can be automatically initiated contacting your customers and distribution network. Pre-recorded messages can contain personalized information from your custom database (such as name, product information, etc.). In some campaigns, different messages can be played based upon contact with an answering machine or a person and based upon the time of day. An individual could be given a message with selection options using our interactive touch phone response system. Calls can be routed to a remote company representative or to your marketing representatives. Multiple message campaigns can be performed at the same time, each with its own set of calling rules.

Marketing and Distribution Applications