Accepting phone orders for tickets to concerts, sporting events, or other types of entertainment can become more efficient using technology from Cinex Callers can be routed to reservation agents or can simply obtain concert or event information at the touch of a phone key. Recorded messages can be left by the caller during after hours and a ticket agent can call them back to complete the transaction. Event information such as dates, times, and locations can be given to the caller 24 hours a day. Upcoming concerts and sporting event information can be provided to the caller on demand, or can be automatically played if they are required to wait for the next available agent.

Our phone system is capable of doing far more. Outbound call campaigns can be launched announcing a new concert or upcoming event. Pre-recorded messages can be played to call recipients or answering machines. If the prospective concert attendee needs to talk with a reservation agent, your message can be programmed to allow a "Press 1...." option and the call will be transferred to your ticket office. Calls can also be automatically placed if you need to notify attendees of a special event or if the event has been changed or cancelled. Here are a few examples of how our automated phone system can benefit your organization.

Entertainment Phone Applications